Council tax recovery
We are delaying recovery action against households who can't pay their Council Tax because of sudden financial hardship in relation to the current Covid-19 crisis.
No reminder letters will be issued if you're unable to pay your April instalment.
If you pay by Direct Debit and are struggling to make your first payment then please contact us to discuss your options:
- Call 030 33 33 3005
- Email firstname.lastname@example.org (clearly highlighting the date your payment is due to be collected)
We've also instructed our debt collection partners to suspend all new recovery action against households with existing Council Tax arrears.
We'll be reviewing the situation regularly.
Keep paying if you can
It's important however, for those who do find themselves in a position to pay their Council Tax, to keep doing so. We need this money to provide vital front line services - all normal methods of payment will stay in place at present and Direct Debits will be taken as normal.
You can claim for a Council Tax Reduction if you're unable to meet the payments due to a drop in your income.