Service delivery changes

Details of changes to the way we're delivering services at this time.

An image relating to Resuming indoor activities in Community Centres, Village Halls and Town Halls
Our Council is giving support in understanding the latest guidance in relation to resuming indoor activities in Community Centres and Village Halls.
An image relating to Re-opening of Customer Service Centres/Libraries
Our opening days and times may have changed due to the ongoing COVID-19 Pandemic. Please check your local centre for up-to-date days and times.
An image relating to Update on the Reopening of Leisure Venues
We're reopening our leisure venues from 14 September 2020.
An image relating to Re-opening of schools
Information about the arrangements for the reopening of our schools and early learning settings on 12 August.
An image relating to Re-opening of Museums and Galleries
Our museums and galleries have re-opened and we are looking forward to welcoming you back.
An image relating to Public Conveniences
We have now re-opened the majority of public toilets across Dumfries and Galloway.
An image relating to Waste and recycling
Information on how our waste and recycling services are operating at the moment
An image relating to Making a complaint
Please be aware that our main council office is currently not open to visitors but that we are able to take phone and email enquiries.
An image relating to Care at Home services
Changes to the way Care at Home Services are delivered will mean that the levels of support currently available will be severely restricted.
An image relating to Housing Options and Homelessness
Housing Options and Homeless Service offices have closed to the public.
An image relating to Planning and Building Standards
We're making a number of changes to our Planning and Building Standards services for the duration of the COVID-19 situation.
An image relating to Licensing services
There will be significant changes to our Licensing services due to the public health crisis.