Waste collection

We'll continue to collect your wheelie bin and Council-issued purple bin bags as usual but some amendments have been to waste collection services.

We are deploying extra staff to support essential waste services. You can help during this difficult time by continuing to ensure your bin is out by the earlier time of 6.00am on the day of collection.

We are unable to collect side waste (extra bags next to your bin), and all waste to be collected must be contained within a wheeled bin, except if you have Council-issued refuse sacks.

Council-issued refuse sacks are only available to households who do not have a wheeled bin and who have received a letter advising the household that it is on the 'Annual refuse sacks list'; or those who have received Council-issued refuse sacks whilst waiting for a replacement wheeled bin. Please note that since April 2019 the Council no longer sell refuse sacks for the disposal of additional waste.

At this time, we advise that households should try not to produce waste that cannot be disposed of through the weekly waste collections. Please be aware that if you cannot store waste safely within your property, or to pay an official private service to manage that waste, you should put off doing that project until such times that services resume.

If households (or commercial premises) do try to employ someone to take away waste, it is important to do duty of care checks to ensure they are a registered waste carrier to ensure waste is managed appropriately.
 

How to dispose of your household waste if your household has coronavirus symptoms

  • Place personal waste (such as used tissues) and cleaning cloths securely in a disposable rubbish bag.
  • Place this bag in another rubbish bag (or in Council supplied refuse sacks if you do not have a wheeled bin), and tie securely.
  • Keep separate from other waste for 72 hours and then place in your wheeled bin if you have one.
  • Other household waste can be disposed of as normal.

Find out more at: stay at home guidance for households with possible coronavirus - covid-19-infection


Fire prevention

As a result of the changes to waste services, it is important that if householders (or commercial premises) are storing any waste or recycling items, that they are stored safely to prevent fires and vermin. Advice on waste and fire safety is provided on the Scottish Fire and Rescue Service webpage.


Prioritising what goes in your wheeled bin (or Council-issued sacks)

Please ensure that waste which can decay, such as household food waste or pet food waste, is contained in your wheeled bin (or Council-issued refuse sacks) so that it can be collected each week, to reduce the risk of attracting vermin.

If you are able to store at home items which can be recycled such as plastic bottles, pots, tubs and trays, metal food and drinks cans or glass bottles, paper, cardboard and so on, please ensure they are clean and store in containers which are rodent proof if possible.

Additional changes in Wigtownshire

We have suspended the dry recycling and food waste collection services in Wigtownshire.

Householders will receive a weekly collection and all waste should be placed in the wheeled bin or Council-issued refuse sacks. Wheeled bins and Council-issued refuse sacks should be placed kerbside by 6am on the normal day of collection.


Bulky and White Goods uplifts

Bulky uplifts and white goods uplifts from households will recommence from 1 June 2020. Bookings and payments for this chargeable service can be made now by calling 030 33 33 3000.


Recycling options

All Household Waste Recycling Centres are currently closed in Dumfries and Galloway.

There are recycling banks available at Recycling Points across the region for the recycling of certain items such as glass bottles / jars, metal food / drink cans or textiles which can help to reduce the amount of waste in your wheeled bin each week.

You can also help to take pressure off waste services if you can reduce or reuse garden waste if it's possible:


Fly tipping

Our Community Safety Team is responsible for dealing with reports of fly tipping (the illegal dumping of rubbish or waste on land not meant for that purpose). Our Community Safety Officers can issue a fixed penalty notice of £200 and more serious offences can be prosecuted through the courts with fines of up to £40,000 and a prison sentence.

You can report fly tipping online, email communitysafetyteam@dumgal.gov.uk or call 030 33 33 3000.
 

Bonfires

With the closure of household waste recycling centres in the area during the current Coronavirus pandemic you may be considering burning refuse. There are no bylaws covering domestic bonfires but there are laws for the nuisance they may cause.

It is also worth noting that where possible the Scottish Fire and Rescue Service recommend you avoid lighting a bonfire to dispose of garden waste or other items.  If you are intending to light a bonfire please follow these safety tips from Scottish Fire and Rescue.

We thank you for your co-operation and understanding.


Reuse

If you are have items you no longer need which may be suitable for reuse, please hold on to them if you can store them safely, rather than dispose of them.

Your reusable items could really help individuals and families in the region through Reuse Shops and Charity Shops when they re-open. It will also help to reduce the amount of unnecessary waste disposal and have benefits for our environment by saving resources.


Further information

Contact us if you are unsure what do to with household waste or household recycling which you would have otherwise taken to a Household Waste Recycling Centre: