Planning and Building Standards

We're making a number of changes to our Planning and Building Standards services for the duration of the COVID-19 situation.

Loudhailer announcement

Closure of Kirkbank and Ashwood House

The Planning and Building Standards offices (Kirkbank in Dumfries and Ashwood House in Stranraer) are now closed until further notice to visiting members of the public.

Please contact the respective teams via email only using:

Existing Planning and Building Warrant applications

Officers will be working from home and will continue to process all existing applications. You should continue to contact the relevant case officer as normal.

New Planning and Building Warrant applications

Due to the office closures, we regret we are unable to accept the following payment methods until further notice:

  • Cheque Payments
  • Telephone Payments
  • Pay Direct
  • BACS

We will only be accepting new planning and building warrant applications, amended drawings and payment via the Scottish Government's eDevelopment portal. For the duration of the COVID19 event, please add a flat rate £30 fee for any planning applications which require to advertised in a local newspaper.

Representations to planning applications

We will only be accepting representations electronically either via the ePlanning website or by emailing

Planning pre-application enquiries

For details of pre-application enquiries, please see the Planning advice and enquiries page.

Duty Officers

There will be no duty officers available and we will only be able to respond to electronic queries submitted to for Planning queries or for Building Standards queries.