Supporting People who are Self-Isolating

Self-isolation can be difficult but it is a powerful tool for controlling the transmission of COVID-19. Help and support is available to you while you are self isolating.

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To assist people who may experience financial hardship as a result of being asked to self-isolate by the Test and Protect Team, a Self-Isolation Support Grant of £500 has been introduced and comes into effect on 12 October 2020. 

You may be eligible for a £500 payment if you meet the following criteria:

  • You are required to self-isolate at the request of NHS Test & Protect, on or after 28th September and
  • You are employed or self-employed and it is not possible for you to work from home (if you are self-employed you may be able to claim New Style Employment & Support Allowance) and
  • Your income is reduced as a result e.g. you are receiving Statutory Sick Pay or no pay and
  • You are in receipt of Universal Credit, Working Tax Credit; Income-based Employment and Support Allowance; Income-based Jobseeker's Allowance; Income Support; Housing Benefit; and/or Pension Credit
     

Grants are paid per eligible person, not per household, therefore a couple who both meet the eligibility criteria for a grant will be paid £500 each.

To assess your application we will need the following evidence

  • Evidence that the Test & Protect Service has requested that you self-isolate,
  • Proof that you are in receipt of one of the qualifying benefits (we can check this for you),
  • A bank statement,
  • Proof of employment/self-employment and that you cannot undertake your job/run your business without social contact or from home.
  • Proof that your pay/income will reduce as a result of having to self-isolate.
     

Evidence should be emailed to ScottishWelfareFund@dumgal.gov.uk clearly stating - SISG along with your name and full address.

When a grant cannot be paid

  • If the Test & Protect Service has not requested that you self-isolate.  For example, you would not qualify if you are self-isolating because you are returning to the UK after being abroad or because you feel that you have symptoms and haven't been tested. If you are self-isolating under any other circumstances and you are struggling financially then you should apply for a Crisis Grant https://dumgal.gov.uk/article/15158/Crisis-grants.

  • If the Test & Protect Service requested that you self-isolate prior to 28 September.

  • If you are not employed or self-employed.
     

Decisions on SISG applications should be made within 3 working days of receipt of all evidence.

To apply for this grant or to seek further support such as assistance with the collection of shopping, prescriptions or other goods, you can contact Dumfries and Galloway Council on 01387 260600 or 0800 111 4000.  Applications must be submitted during the period of isolation.