Low Income Pandemic Payment

As announced by the Scottish Government on 8 March, households in receipt of Council Tax Reduction (CTR) will receive a £130 payment to help towards increased costs and lost income during the pandemic.

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Households can use this money as they see fit and there is no expectation that the £130 payment be used for any specific purpose.

The application process for the Low Income Pandemic Payment is now closed. For any further enquiries in relation to this please contact the benefits section on 030 33 33 3006 (Option 3).

More information is also available at

Who will receive the payment?

  • Those households in receipt of CTR in April 2021 including claims backdated to this date
  • The payment will also be offered to households who (during April 2021):
  • Have no liability for Council Tax as they are in temporary accommodation, including a refuge.
  • Are exempt from Council Tax as:
  • Their home is unoccupied because they are being cared for or are caring for someone else;
  • All members of the household are care leavers, are under 18 or are severely mentally impaired;


When will payment be received?

  •  First batch of payments will be made by 16 August where we already hold customers bank details
  • If you do not receive a payment by this date please complete the short form below:
  • Payments will be made by the end of October 2021 for eligible households.


How will payment be made?

  • Where we already hold your details, payment will be made direct to your bank account
  • If we do not hold sufficient details to allow us to make this payment automatically, you should complete this short form below:
  • If we do not hold payment details & therefore cannot automatically send you the payment, or you fail to complete our short form, we will contact you on a later to invite an application.  If no application is received and you are entitled the payment will be credited to your council tax account
  • We will not employ third parties to gather information on our behalf.  If you have reason to believe that the person contacting you does not work for the council please contact us immediately. You should never give out your bank details to someone you do not trust.


Effect on other benefits

  • If you receive Universal Credit, then this payment will be counted as capital. This will not normally affect the amount you receive unless you have savings or other capital totalling over £6,000. If you are concerned that this payment could impact your Universal Credit award, you should report the payment in your journal by signing in to your Universal Credit account or by calling the Universal Credit helpline on 0800 328 5644.
  • This payment will be disregarded in full for other benefits and for income tax purposes.
  • This payment is in addition to support delivered through the Family Pandemic Payment.


Other relevant information

  • Even more information about CTR is available at the Citizen's Advice Scotland website.
  • The free Money Talk Team service is available to help ensure you receive all the support you are entitled to. Delivered by Citizen's Advice Scotland, this can be accessed by calling 0800 085 7145, or you can find out more on their website.
  • Further information is available at Low Income Pandemic Payment - Mygov