We're working in partnership with a range of agencies​ to provide a safety net system for people with underlying health conditions which mean they're high risk for contracting COVID-19.

Our aim is to deliver essential life-line services to those residents without alternative means of support that provide a shield from social contact​ in order to protect the NHS and save lives.

A Shielding team will be available to contact individuals who are clinically at highest risk of severe illness if they contract Covid-19 and may have limited access to support. The team will assess what help and social assistance an individual might need to support them (shielding) to remain at home for a 12-week period of social isolation.

Arrangements are well advanced to be able to offer as much support as possible with the help of a range of partner organisations and volunteers. This will include ensuring that people have regular access to food, supplies and medication as well as someone to talk to and assist with the impact of loneliness and feelings of isolation throughout this planned period.

How to register for support

You should register for support if you have (or know of anyone who has) received a letter from the NHS or their GP stating they are at high risk of severe illness from contracting COVID-19.

You can complete the Shielding support form, call us on 01387 260600 or on the National Freephone number 0800 111 4000 to register.